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Terms
and Conditions
Monthly Services
Contracting
Onsite
Offsite Hourly Billing
Return Policy | Discounts for
service outages.
Leasing
Options
Privacy
Statement
Monthly
Service | Auto Rating
Late
Payment Fees
Partners
and Resellers
Monthly Services
Setup fees and/or hardware fees are paid
in full, before we begin building your systems. We will
bring your systems live after receipt of first month's
hosting fees. All customers are billed one month in
advance. Any monthly service fees that have a total
value less than $1,500 will be paid by credit card or
direct deposit, which requires a voided check or charge
card.
Contracting
Applicable setup, software and or
hardware fees must be paid in full at the point of signing
the contract 1/2 of the total labor and/or development
must be paid before development or labor work begins.
When 1/2 of the total labor and/or development is complete
one half of the remaining balance is due before the
work is completed.
The final balance must be paid before the system is
turned live and passwords and documentation is distributed
the customer. All additional services will be covered
under a separate agreement following the same payment
terms.
Onsite/
Offsite Hourly Billing
Technicians
will fill out and obtain a signed work order for any
work performed.
A Credit card must be left as a deposit on the account.
When the customer signs off on the work order, a charge
will be applied to a credit card. All customers
have the option to pay with a company check before the
Internet Area Network technician leaves the premises.
Return
Policy Discounts for Service Outages.
All requests for
service outage refunds must be sent via email to
billing@iareanet.net for a
billing representative to review. This applies only
for Internet Area Network outages, and not major telecom
outages, power outages, and outages on shared services.
Leasing Options
Our
customers have the option to use any leasing company
or use one of our leasing partners. Internet
Area Network is not legally or financially
responsible for any 3rd party leasing company actions
nor are their actions a reflection of Internet
Area Network.
Privacy
Statement
iareanet will never reveal, misuse or disclose your
company profile, email address, and/or confidential
billing information to our customers or vendors. Your
information will never be sold or transferred from iareanet.
Monthly
Service | Auto Rating
Because some of our service fees
are variable costs e.g. bandwidth, service fees and
telecom charges we will re-rate your monthly bill to
reflect the increase in service.
Late
Payment Fees
All invoices that are more than 10 days late will have
a 9 % interest charge applied to the invoice. All invoice
that are more than 45 days late will be charged to your
company’s credit card. If a charge to your credit card
is unsuccessful and any of your invoices are more than
60 days late it will result in service suspension until
the account is paid current. All invoices that are more
than 90 days late will result in collections of total
contract value.
Partners and Resellers
Partners
and Resellers are expected to pay in full and on time
every month. If payments are not received promptly
your partnership can be revoked. Our partners and resellers
are required to follow the above payment terms.
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